Pets at home

support animals in need with every shop

Every time you get your VIP's essentials, treatments or treats, you raise Lifelines for an animal charity of your choice. We'll send you quarterly updates to let you know how much you've raised - to date, members have helped raise over £10 million!

Hover on each of the benefits below to find out more

get 10% off in your welcome email, within 24 hours of joining

Then you'll get a 10% off in-store voucher in your welcome pack, within 28 days of your first shop online or in store.

See email and vouchers for details.

VIP club app
your essential hub for everything VIP club

> All your vouchers in one place
> Your VIP card always to hand
> Personalise with a photo of your VIP

Download your FREE app today to make the most of your VIP club membership.

Find out more

your pet-finding community

Find My VIP gives you peace of mind that your Very Important Pet stands the best chance of being found. Send a Lost Pet Alert to VIP members in the lost area – be it near home, away or on holiday with a sitter, directly from the VIP club app. And help look out for others’ missing pets, too.

Download the free VIP club app to find out more

happy birthday to your VIP!

Your VIP deserves some extra special goodies when it’s their special day. So make sure you tell us their birthday and give your email address to get a free VIP Birthday Bonus!

savings and offers, month in, month out!

Let us know your pets' favourite brands and we'll help you save on what they love most. You'll be able to look forward to exclusive offers that are only available to VIP members.

friendly expertise and advice throughout puppyhood for your VIP

Whether it's puppy food, treats or toys, you'll find everything you need to help your puppy grow up to be a happy, healthy dog. Give us your puppy's details including their date of birth and you'll have a whole lot of goodies and advice to look forward to.

brush up on grooming

Trim or treatment, nail clipping or microchipping… VIPs get upgrades and rewards with every visit. You can earn Lifelines for your favourite charity too - just swipe your card when you come.

£10 health check for your pet

Get an exclusive £10 nose-to-tail heath check at either Companion Care or Vets4Pets.

free My VIP magazine written just for you and your VIP

Enjoy our quarterly My VIP magazine. Over 80 pages, packed with features, fun and handy advice! Pick up your copy in store.

handy hints and top tips!

You'll get handy advice relevant to your VIP from all our experts here at Pets at Home, including our vets and our grooming specialists in the Groom Room.

time to take your VIP on their hols?

Take your dog on holiday for FREE and get a FREE Pets Parcel. Find out more here.